The Hotel Experience
At Reina’s Rabbits & Guinea Pig Hotel, each guest receives safe, species-appropriate care in a calm, indoor, temperature-controlled environment. We focus exclusively on rabbits and guinea pigs — no dogs, cats, or mixed-species boarding.
🐰 Rabbit Boarding
Your rabbit is housed in a clean exercise pen (5’3” x 5’3” or 7’10” x 2’7”), with:A fresh water bowlUnlimited fresh hayA hide spotA litter box (Litterbuns or Rooly) to monitor waste output and keep them clean
Our pens allow room to hop, binky, and relax. During quieter times of the year, we often upgrade pen sizes at no extra charge — or you may book two pens to guarantee additional space.
🐹 Guinea Pig Boarding
Guinea pigs stay in a large pen with:
Fleece bedding
A hide spot
A kitchen area with unlimited fresh hay
Fresh water bowl
Space can be customized based on the number of piggies, giving plenty of room for popcorning and exploring.
🛡️ Safety & Cleanliness
All pets are kept indoors only — never outdoors, unless emergency evacuation is required.
Pens are separated with visual dividers so guests cannot see or touch each other.
We do not do group play — rabbits and guinea pigs cannot safely interact with unfamiliar animals.
🌿 Feeding & Hay
We can happily feed our home-grown/locally sourced hay (mixed grass hay, no acids or preservatives). Please bring at least two days worth of your pet’s current hay so we can transition gradually.
Rabbits may be fed our pellet blend (currently Martin’s + Oxbow) or their own.
Guinea pigs may be fed our pellet blend (currently Martin’s + Oxbow) or their own.
Veggies are fed once or twice daily based on your pet’s routine.
We always make sure our guests are eating hay first, before adding in any other food types. We never restrict hay and offer fresh hay daily. It is always better to send your pet with slightly more hay than you think they will need, however if they do look like they will run out, we will supplement with our hay at no extra charge.
💛 Daily Care
Your pet will be monitored throughout the day for:
Eating
Pooping
Behaviour and comfort
We learn each pet’s personality — some love cuddles, others enjoy space and quiet. We respect that.
Nail trims are included for all guests unless you request otherwise.
📣 Updates (Based on Boarding Tier)
Silver Stay: No daily updates (meds + brushing additional fee)
Gold Stay: Daily photo/text updates (meds + brushing additional fee)
Platinum Stay: Twice Daily updates + meds + brushing (all-inclusive)
Updates are sent via Facebook Messenger or Email.
⏰ Drop-Off & Pick-Up
Please arrive at your scheduled appointment time.
Late arrivals WILL require rescheduling AS WELL AS additional fees.
Other appointment may be available on occasion at an additional fee.
Drop-Off & Pick-Up Hours - By appointment only
Monday, Wednesday, Friday: 9:00 AM
Tuesday, Thursday: 9:00 AM & 5pm
Saturday: 9am
Sunday: 5pm
Holidays (January 1, February 16, April 3 & 5, May 18, July 1, August 3, September 7, October 12, December 24, 25, 26): Closed for appointments
We can’t wait to meet your rabbit or guinea pigs — and we’re always happy to answer questions before booking.
Where small pets get BIG care.